Sisters Fashion Store, is constantly striving to give our customers the highest quality customer service. We make it a top priority to ensure fast and efficient processing and shipping of orders. If orders are received during business hours (EST time), they will be out the next day. If orders are received on weekends or Canadian Holidays, they will be shipped out on next business day.
For hygienic reasons all earrings are final. For all other items, if you are not satisfied with your purchase please return the item within 5 business days of the delivered date. There will be a 20% restocking fee, unless the return is for defective, broken, or wrong items shipped.
1. For a return to be accepted items must be in their original condition, including the original product packaging and all accessories.
2. For any returned packages with failure delivery, i.e., multiple delivery attempts, insufficient address information, or delivery refusal, you will be refunded the amount of the purchase, minus original shipping cost and return shipping cost, as well as a 20% restocking fee. Please note that shipping fee will not be credited for return items.
You may cancel your order on the same day of your purchase. Once your order has been shipped, you cannot cancel your order. Please allow 5 business days to process the order cancellation.